Privacy Policy 

1. Information We Collect

 

We collect information necessary to provide and maintain our hosting and domain services. This includes:

  • Personal Identification Information: Name, email address, physical address, and telephone number.
  • Billing Information: Credit card details or other payment information (collected securely by our payment processor).
  • Technical Data: IP addresses, login credentials (for technical support purposes only), browser type, and operating system.
  • Domain Information: Data required for domain registration (WHOIS data).

 

2. How We Use the Collected Information

 

We use your information for the following primary purposes:

  • Service Provision: To provide, maintain, and secure your purchased hosting and domain services.
  • Billing and Payments: To process payments and manage your recurring subscriptions.
  • Communication: To send service notifications, renewal reminders, technical alerts, and respond to support inquiries.
  • Legal Compliance: To comply with legal obligations, including fulfilling domain registration requirements and responding to lawful requests (e.g., DMCA, court orders).

 

3. Data Storage and Security

 

We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our systems.

  • Payment Security: All sensitive and private data exchange is handled over an SSL secured communication channel. We do not store full credit card details; these are securely managed by our certified payment processing partner.

 

4. Disclosure of Your Personal Information

 

We do not sell, trade, or rent your personal identification information to others. We may share information only in the following specific cases:

  • Service Providers: We share necessary information with trusted third-party service providers (e.g., payment gateways, domain registrars, technical support partners) to enable them to perform services on our behalf.
  • Legal Requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Domain Registration (WHOIS): When you register a domain, your name, address, email, and phone number are required to be published in the public WHOIS database unless a privacy protection service is purchased.

 

5. Your Rights (GDPR/CCPA)

 

Depending on your location and the location of your customers, you may have rights regarding your personal data, including:

  • The right to access the personal data we hold about you.
  • The right to request correction of inaccurate data.
  • The right to request deletion of your data (subject to legal retention requirements).

If you wish to exercise any of these rights, please contact us at [Your Support Email Address].

 

6. Changes to this Privacy Policy

 

We reserve the right to update this policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes.

Last updated: [12-Oct-25]